Terms & Conditions


1. General conditions

1.1. These Terms and Conditions (hereinafter referred to as "the Terms") establish the mutual rights, obligations and responsibilities of the person purchasing the goods in the www.rampucentras.lt e-shop (hereinafter referred to as the Buyer) and UAB AINTRA (hereinafter referred to as the Seller). AINTRA. By purchasing goods at AINTRA UAB, the Buyer agrees to be bound by these Terms,
1.2. The Purchase and Sale Agreement between the Buyer and the Seller (the "Agreement") shall be deemed to be concluded from the moment the Buyer selects the goods on the website of UAB AINTRA www.rampucentras.lt, the Seller shall send the confirmation of acceptance of the order to the Buyer's e-mail address. it specifies the exact price and delivery terms of the item and also sends an e-mail. After the Buyer pays the invoice, the Seller executes the order.
1.3. Seller reserves the right to modify these Terms, including but not limited to:
(a) modification of payment terms;
(b) changes to applicable legislation.
1.4. Each time you order Goods for the purpose of concluding a Contract between Seller and Buyer, the current version of the Terms will apply, so we recommend that you review the Terms each time you order Goods to make sure that the Buyer fully understands the terms and conditions of the order. These Terms were last updated on Sep 24, 2019.
1.5. Each time the Terms are changed, the Seller will notify and notify the Buyer, stating that the Terms have been changed and the date of replacement will be set forth in clause 1.4 of these Terms.

2. Buyer Rights and Obligations
2.1. The Buyer shall have the right to purchase the Goods in the online shop in accordance with these Rules and the legal acts of the Republic of Lithuania.
2.2. The Buyer (Consumer) shall have the right, without giving any reason, to withdraw from the contract for the purchase and sale of goods in the online shop (hereinafter referred to as the "Agreement") without giving any reason other than the costs specified in Article 6.228 (11) of the Civil Code. ) calendar days from the date of receipt of the goods. The Purchaser wishing to withdraw from the Purchase and Sale Agreement must send the Seller a completed model withdrawal form, which is available here
You can download sample forms: XLSX if you complete it on your computer, PDF if you print it. Download the application form depending on the company that invoiced (sold the goods).
or by sending a clear email to info@rampucentras.lt clearly stating the decision to opt out of the sales contract. Upon receipt of the Buyer Notice, the Seller shall promptly send an acknowledgment of receipt.
2.3. The Buyer may exercise the right to return the Goods only if the time limit for returning the Goods has not been missed.
2.4. Returned Product must be undamaged and in good condition (labels, protective film, etc.) and must not be used. All returned Goods must be accompanied by genuine labels, protective bags and the same accessories as those with which they were sold. The returned Item must be in the original original packaging (with instruction and warranty card, if included with the Item) of the same composition as that purchased by the Buyer.
2.5. The right of withdrawal shall not apply to:
Goods not manufactured in advance and manufactured in accordance with the Buyer's personal preference or instruction, or in respect of Goods which are expressly customized for the Buyer's personal use;
perishable goods or goods with a short shelf life;
packaged Goods that have been unpacked after delivery and are unsuitable for return for health or hygiene reasons;
goods which, after delivery, are inherently mixed with other goods after delivery;
packaged video or audio recordings or packaged software that was unpacked after delivery;
shipping costs are non-refundable;
2.6. Any money paid for the Product, including delivery costs, shall be refunded to the Purchaser who has withdrawn from the Contract. Upon receipt of the Goods and assessment of their quality, the Seller shall refund the Goods not later than within 14 (fourteen) days of receipt of the written notice of withdrawal, except as provided in clause 2.3. and 2.4. . If only a portion of the Goods is returned, shipping costs will be refunded only if the remaining Goods of the same order, if purchased only, were charged a lower rate than the rate applicable to the Goods returned with the Goods returned and only in volume.
2.7. In the event that the Goods have been delivered to the Buyer, after the cancellation of the Contract:

  • 1. The Buyer must immediately return the Item (s) to the Seller;
  • 2. The Buyer has a duty to properly store the Goods until they are returned to the Seller.

2.8. The Buyer has other rights and obligations set forth in these Rules and the legal acts of the Republic of Lithuania.
2.9. The Buyer undertakes to pay for the Goods and the delivery price within the time limit and to accept the ordered goods.
2.10. Buyer agrees that Seller shall employ third parties to perform this contract.
2.11. The Buyer is entitled and encouraged to print these Terms for future reference.
2.12. The Buyer has the right to apply to the Seller for suspension or cancellation of his registration (account) in the e-shop. The request may be made to the Seller by email. by e-mail to info@aintra.lt, by registered mail or by request upon arrival at the Seller's office. Seller may perform Buyer Authentication before satisfying this Buyer request. For this purpose, the Seller may instruct the Buyer to submit the relevant questionnaire data (such as name, e-mail address, or telephone number) in his registration form for comparison with the relevant Buyer questionnaire data held by the Seller. As part of this verification, the Seller may also send a control message to the contact phone number (SMS) or email address specified in the Buyer Registration Form. by email asking for authorization. If the verification procedure is unsuccessful, the Seller will not comply with the Buyer's request for suspension or cancellation of its registration in the Online Store.
3. Rights and Obligations of the Seller
3.1. The Seller undertakes to create all conditions for the Buyer to properly use the e-mail. but the Seller makes no warranties that the E-Shop will operate uninterruptedly or that data transmission will be uninterrupted and will not be liable for minor inaccuracies.
3.2. The Seller undertakes to deliver to the Buyer the goods ordered by the Buyer to the address specified by the Buyer within the specified term.
3.3. Due to important reasons or technical problems when the Seller is unable to deliver the goods ordered by the Buyer, the Seller undertakes to offer the Buyer an analogous product and, if the Buyer refuses to accept the analogue of the product, to refund the money paid by the Buyer within 10 working days. In this case, the Seller is released from liability for non-delivery.
3.4. If the Buyer attempts to impair the operation of the e-shop or its proper functioning, the Seller has the right to restrict and / or suspend the Buyer's access to the work of the e-shop and / or cancel the Buyer's registration in the e-shop without prior notice.
3.5. The Seller has the right to unilaterally change these Terms. The amended Rules shall come into force from the moment of their publication in the online shop and shall be valid for all purchase and sale contracts concluded after the Rules have been followed.
3.6. The Seller also has other rights and obligations specified in the Rules and the legal acts of the Republic of Lithuania.
3.7. Upon receipt of the Buyer's request for suspension or cancellation of his registration (account) in the e-shop, the Seller shall have the right to perform the Buyer authentication actions specified in the Rules. Upon successful completion of the Buyer's authorization, the Seller shall immediately suspend or cancel the Buyer's registration (account) in the Online Store. The Seller may refuse the Buyer's request to cancel his / her registration (account) in the online store if any disputes between the parties are resolved or other legal reason arises (eg statutory obligation, the Seller is obliged by the relevant law enforcement authority, etc.). In such cases, the Seller shall only suspend the Buyer's registration (account) until the circumstances that prevent the cancellation of the Buyer's registration (account) in the online store disappear.
4. Price of goods and settlement
4.1. The final price of the Product, i.e. the price quoted includes the applicable rate of value added tax. Delivery cost is not included in the price.
4.2. The Buyer undertakes to pay for the Goods within 1 (one) business day in the form proposed by the Seller. If the Buyer fails to pay the specified price within the time limit, the Buyer shall be deemed to refuse to perform the contract, and the Seller shall be entitled to suspend the order.
4.3. For Email the Buyer can pay the Seller for the goods selected and ordered in the shop in three ways:
4.3.1. Cash on delivery by courier. With this method of payment, the order is immediately executed, and when the courier arrives, you need to have the exact amount of money that the order amount.
4.3.2. After using the e-banking services, select the required bank link in step 3 of the purchase. In Step 5, click on "Make a Payment", sign up for the bank's website, and confirm your payment order. No further information is required in this case. The status of the order changes to "paid" and the order begins to run.
4.3.3. By bank transfer from the following banks: AB SEB bankas, AB DNB bankas, Nordea Bank, AB Swedbank (when depositing cash or transferring money from the account) to the seller's bank account (in euro), please indicate the order number given to you in the payment purpose. After completing the transfer, be sure to let us know by email. email info@AINTRA.lt. The order does not begin to run until we receive information about the transfer, as the order status remains unchanged and is displayed as "outstanding." If you made an order but haven't received your merchandise yet and would like a refund please let us know by phone or email. by email. manager will tell you how and where to submit the completed application (PDF file)
4.3.4 The invoice will be issued by the seller after delivery and will be sent to the buyer by email. by email. To avoid any ambiguity, we note that the seller or supplier of the goods is the Aintra affiliate from which the goods are shipped with the fastest delivery to the buyer.

5. Delivery of goods
5.1. Goods at Buyer's expense are delivered by mail or courier or by Seller's transport.
5.2. The exact price of the Goods, the delivery price, the quantity and assortment of the Goods, the delivery term shall be indicated in the order confirmed by the Seller. In very rare cases, some items may not be sold in 1 piece, so you can be notified within 4 business hours of your order. Where additional shipping charges are applied for the weight / volume of the Goods, the final delivery price will be negotiated separately. In such cases, the Seller shall be contacted by the Buyer. In the event of disagreement on the final delivery price, the Seller shall be entitled to refuse to fulfill the Buyer's order without paying any compensation to the Buyer.
5.3. Upon delivery of the Goods, the Buyer (the Buyer's Representative) undertakes to inspect the condition, quantity, quality and assortment of the packaging of the Consignment.
5.4. In the event of a violation of the Packaging of the Consignment of Goods, but without any discrepancy in the quantity, quality, assortment of the Goods, the Buyer (the Purchaser's Representative) shall mark the violation of the packaging of the Consignment in the document submitted by the Seller.
5.5. In the event of discrepancy between the quantity and / or the quality and / or the range of the goods, the Buyer (Buyer's representative) must not accept the Consignments. In this case, the Seller (Seller's Representative) or courier together with the Buyer (Buyer's Representative) shall formalize a non-acceptance of the Goods, noting in writing the violations and discrepancies found.
5.6. If the Buyer (the Buyer's Representative) accepts the shipment of Goods and signs it in the relevant delivery document and notices about the violation of the Package, the goods shall be deemed to have been delivered in the damaged package, properly done.
5.7. Upon acceptance of the Consignment by the Buyer (Buyer's Representative) and signing without any comment on the relevant delivery document, the goods are deemed to have been delivered in intact package, quantity, quality, assortment complying with the terms and conditions of the sales contract.
5.8. Upon delivery of the goods to the address specified by the Buyer, the goods shall be deemed to have been delivered to the Buyer, irrespective of whether the goods are actually received by the Buyer or any other person who has accepted the goods at the specified address. If the goods are not delivered on the planned delivery day, the Buyer shall inform the Seller immediately, but not later than on the day following the scheduled delivery day. Otherwise, the Buyer loses the right to make claims to the Seller regarding non-delivery or late delivery of the Product (s).

6. Warranty of Goods
6.1. The Seller guarantees the quality of the Goods (statutory quality guarantee). The Seller provides a warranty for a period of time with respect to the different Goods, the specific term and other terms of which are set out in the descriptions of such Goods.
6.2. Defective goods shall be eliminated, defective Goods shall be replaced and returned in accordance with the requirements of legal acts of the Republic of Lithuania.
6.3. If the delivered Product or Goods do not meet the quality requirements, the Buyer shall contact by e-mail. general store contacts.
 7. Processing of personal data
7.1 All terms and conditions are set out in the Privacy Policy.
8. Sending Information
8.1. The Seller shall send all notifications to the e-mail address and SMS message provided in the Buyer's registration form at the telephone number specified in the order.
8.2. The Buyer shall send all notices and questions to the address indicated in the "Contacts" section of the Seller's e-shop.
9. Liability
9.1. The Buyer is responsible for the correctness of the data provided in the registration form. The Buyer assumes responsibility for the consequences and consequences of any incorrect / incorrect information provided in the registration form.
9.2. Pursuant to Article 8, Paragraphs 2 and 3 of the Republic of Lithuania Law on Electronic Signature, the Buyer agrees with the Seller that the confirmation of the Buyer's actions in the e-shop by logging in to the e-shop shall comply with Art. 1 day the legal power of the electronic signature (i.e. the same legal power as the signature on the written documents). The Buyer is obliged and undertakes to protect his / her log-in data to the Online Store and not to disclose it to third parties. All actions taken by Buyer using Buyer Data shall be deemed to have been performed by Buyer, and Buyer shall assume full responsibility for the actions taken and the nature of the data used.
9.3. The parties shall be liable for the violation of the contract of sale and sale concluded in the electronic shop in accordance with the procedure established by the legal acts of the Republic of Lithuania.

10. Product ordering by example
10.1 If the goods presented in the https://rampucentras.lt catalog UAB "AINTRA" do not have in their warehouses or the offer of goods is made upon separate request and the buyer wishes to purchase the goods - the contract shall be concluded pursuant to CK 6.356
10.1.1 A consumer sales contract may be made on the basis of specimens of the items offered by the seller to the buyer (product description, product catalogs, models, etc.).
10.1.2 Unless otherwise provided by law or contract, the contract shall be deemed to have been concluded in accordance with the samples when the Seller delivers the items to the place specified in the order.
10.1.3 The Buyer shall have the right to withdraw from the Contract on the basis of samples of the Goods prior to delivery. However, in this case, the buyer must reimburse the seller for the necessary costs of performing the contract before withdrawal, unless otherwise provided for in the contract.
10.2 When ordering an item, the seller may request UAB "AINTRA" to pay for the goods in advance.
11. Final Provisions
11.1. These Rules shall be governed by the law of the Republic of Lithuania.
11.2. All disagreements arising from or related to the Purchase and Sale Agreement between Buyer and Seller shall be resolved by negotiation. In case of disagreement, the disagreements shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.
11.3. “You can submit a request / complaint to the State Consumer Rights Protection Agency (Vilniaus g. 25, 01402 Vilnius, e-mail service@vvtat.lt, tel. 8 5 262 67 51, fax (8 5) 279 1466, www.vvtat.lt, its territorial offices in the counties, or fill in the application form on the EGS platform http://ec.europa.eu/odr/;